Terms

Who we are

Chicky Picky Cafe

To reach us about this: ask our staff, or contact us at any of our branches.

• Kent Area

Prices, tax and what we have

Prices are in INR and show whether tax is included. Offers and codes apply as their own conditions say. Dishes can sell out: our pages show what's available at that moment, and we tell you if something you ordered runs out.

Ordering online

Your order is a request until we accept it. We check it and accept or decline it as soon as we can; if we decline it after you paid, the whole payment goes back to your card.

For pickup, we hold your order for you at the time chosen; food left long after that may not be at its best.

Where our page offers paying at the door, have the amount ready; the driver can only take what the page says.

Paying

You pay as our pages and staff show.

Tips are your choice and go to our team.

Allergies

Tell us about any allergy before you order, in the note or to our staff. Our kitchen handles many ingredients, so we can't promise any dish is free of an allergen.

Refunds and problems

If something is wrong with your order, tell us as soon as you can and we'll put it right: we remake it, replace it or refund it.

If we can't make a dish, we leave it out and you don't pay for it, or we call you or cancel the order if that's what you asked for at checkout. If you paid online, we refund what you paid for it to the same card.

Nothing in these terms takes away your rights under the Consumer Protection Act, 2019.

Using our pages

Please use our pages only to order, book and pay for yourself or people you are with. We may refuse or cancel orders and bookings that look fraudulent or abusive.

As far as the law allows, we are not responsible for losses that we couldn't reasonably foresee or that weren't caused by us. These terms follow the law of where we trade.

Our pages run on Tillmora. Tillmora's own terms (tillmora.com/legal/terms) cover guest accounts.